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Meta-certified platform for the official WhatsApp Cloud API

Trust . Speed . Efficiency

Widers, the most advanced and most secure system

Bring your WhatsApp conversations and all your channels into one place
Let the AI agent reply, sell and book on your behalf
Build automation and WhatsApp campaigns with no code
Organize your team and customers with permissions, tags and groups
Run your store, bookings and reports, and connect your systems
AI tools that work on your behalf
Replies instantly, 24/7Answers from your own knowledgeSells and creates ordersBooks appointmentsRemembers every customerSuggests replies and summarizes conversationsUnderstands the customer's intent and toneMultiple agents for your tasksHands off to a human within limits you set
+12,000
campaigns launched
+9M
messages sent
+8M
messages received
WIDERS · InboxLive
م
Maha Al-Qahtani
WhatsApp
I need to exchange order #4182
Hi Maha, I've opened your order #4182. Is the exchange for the size or the product?
Classic abaya, black
Size M · SAR 320
Paid
Choose the exchange type:
Same sizeDifferent size
AI: Sends the exchange link and updates the order status automatically.
Write a reply…

Every social media channel, email and the web channel, in one unified conversations inbox

WhatsAppWhatsAppInstagramInstagramMessengerMessengerTelegramTelegramEmailEmailXXDealChatDealChat

Direct integrations

SallaSallaZidZidOdooOdooGoogle SheetsGoogle SheetsZapierZapier API Webhook and more
Capabilities

What Widers does for your business

Pick the area that matters to you and see right away how Widers helps you run your business, serve customers and grow sales.

Conversations

Manage all your customer conversations from one place

Bring WhatsApp and the rest of your channels into one workspace. Distribute conversations across your team, keep the full customer context, and move smoothly between staff and the AI agent so every customer gets a clear, timely reply.

Receive conversations from every channel in one place
Route each conversation to the right team or staff member
Prevent reply conflicts and know who is handling each conversation
See the customer's history, orders and notes before you reply
Sort conversations by tags, status and priority
Use ready replies to speed up customer service
Hand conversations between the AI agent and staff smoothly
Track open conversations and measure customer satisfaction
ConversationsAll channels connected
All channels, one inbox
م
Maha Q.
I need to swap my order
10:242
ن
Noura
Is size L available?
10:15
ر
Rayyan
Is the new model in?
Yest
ف
Fahad
Reschedule my consult
Yest
AI agent

Let the AI agent sell and serve on behalf of your team

Create specialized agents for sales, service and bookings. Each agent answers from your knowledge, carries out the task, then hands the conversation to the right staff member when a human is needed.

Complete sales and orders automatically
Book and adjust appointments from inside the conversation
Answer instantly from your knowledge bases
Assign one agent to sales and another to service or bookings
Run agents across all your channels
Understand the customer's context and remember past dealings
Hand the conversation to a staff member when needed
Define the agent's permissions and exactly what it can do
AI agentLive
Sales agentService agentBooking agent
Do you have the summer dress in M?
Yes, in stock ✨, I've prepared your order with a payment link.
Summer dress, black · M
340 SAR
Payment link
Answers from your knowledge bases, hands off when needed
Automation

Turn repetitive actions into flows that run themselves

Design the flow once, then let it handle welcomes, answers, reminders, follow-ups and targeting. Every step starts at the right time based on customer behavior, with no manual follow-up.

Welcome every new customer the moment they arrive
Answer frequent questions automatically
Direct messages to the most interested segments
Retarget those who visited but didn't buy
Recover carts that were left incomplete
Remind about appointments and cut no-shows
Follow up with those who didn't reply or finish an order
Route each customer to the right staff member
Send offers and occasion messages at the right time
Keep receiving customers outside working hours
Your flows6 flows live
New message New customer? Welcome & send menu
Precise targeting482 customers matched
Visited, didn't buyBought in 30 daysQuiet for a month
Retargeting, visited, didn't buy
We reminded them of what they viewed, sent a link
Came back
Cart left behind
We reminded them and sent a payment link
Cart recovered
Appointment tomorrow
We sent a reminder ahead of time
Fewer no-shows
A common question
We answered instantly and pointed the way
Instant reply
Calendar and bookings

Organize bookings and prevent appointment conflicts

Show the available times for each service or staff member, and manage confirmation, rescheduling, cancellation and reminders from one place. Suited to clinics, salons, consultations and any service that runs on appointments.

Allocate resources and available capacity clearly
Show available slots in real time
Confirm, reschedule or cancel a booking easily
Send an automatic reminder before the appointment
Collect a deposit or advance payment
Set a schedule for each service or staff member
CalendarToday
Sun3
Mon5
Tue2
Wed6
Thu4
Available, Wed
10:0011:3001:0003:3005:00
Booking confirmed · 11:30
Consultation · reminder 1h before
Campaigns

Send your campaign and know its impact on every recipient

Choose an approved template, set the audience and send time, then track delivery, reads, replies and the orders the campaign produced. That way you know what worked and who needs a follow-up.

Use approved templates that support buttons and variables
Build audience segments with a live count
Schedule sending within your available daily limit
Track delivery, reads and replies for each recipient
Start a different follow-up based on the message result
Honor unsubscribe requests automatically
Tie each order to the campaign that produced it
Campaign trackingDone
Sent100%
Delivered96%
Read78%
Replied24%
Orders from campaign37 · 11,900 SAR
Analytics and reports

Monitor your business performance and decide from clear numbers

Bring conversations, customers, team, channels, campaigns and sales together in one dashboard. Build the report you need for any period, and review it inside the platform or receive it by email.

Monitor your key business metrics in real time
Spot what needs attention right away
Measure first-reply time and resolution time
Find conversations that got no reply
Compare staff and team performance
Track customer satisfaction after every conversation
See the performance of each channel on its own
Measure the impact of AI and automation on results
Calculate the return from each campaign and source
Track sales, orders and best-selling products
Set goals and monitor their progress
Build custom reports and receive them by email
Analytics & reportsThis week
Overview Customers Team Channels ROI
1:12
First reply
96%
Resolved
4.8
Satisfaction
Top agentسSara · 128 chats
A report for any period, account, team or agent, emailed on demand
AI at Widers

AI that understands your customer and gets the job done

It does more than suggest a reply. It handles the conversation, draws on your business information, and takes the right action, within the permissions and limits you set.

Replies from your knowledgeSells and creates the orderBooks and changes appointmentsHands the conversation to your team
An agent that acts

Moves the conversation from question to action

Set its role, tone, and knowledge sources, then let it reply, sell, book, and carry out the steps you allow.

SellsServesBooks
1Understands2Draws on your knowledge3Acts4Hands off or learns
Understands customer context

Knows what the customer wants before it replies

“I want the black one in M, deliver it to Riyadh”
Intent: purchaseSentiment: positive
Size: MCity: Riyadh
Connected knowledgeAuto-updated

Relies on your up-to-date product information

Your storeSallaZidYour website

It connects to your store and systems to use current prices, stock, and policies on every answer or action.

Improvement with your approval

Learns from successful conversations

It keeps each customer's context and suggests new knowledge from conversations, and applies no improvement until you review it.

Control and permissions

You decide what it knows and what it does

Instant stop in your hands

Set its scope, permissions, and usage limits, and stop the agent instantly whenever you need to.

An assistant for your team

Speeds up your team without taking the decision out of their hands

AI suggestion“Yes, it's available. Shall I prepare your order?”

It suggests replies, summarizes the conversation, and hands it to a team member with full context when a human needs to step in.

Connected to the core parts of your business
Your conversationsYour automationYour reportsYour teamFlow nodes
Your store and website

Launch your store and website in your name and start selling.

We set up a store or website that fits your business, under your own name, brand and domain. Add your products or services and appointments, then handle orders and bookings from one place, no code.

A template for your fieldOrders, payments and invoicesBookings and appointmentsNo code
Your store yourname.widers.store
Atheer Store 2
New collection
Season sale
Fast delivery · secure payment · free returns
Shop now
Best sellers View all
Luxury gift box
149 SAR
Add to cart
Scented candle
89 SAR
Add to cart
Hospitality box
120 SAR
Add to cart
Gift card
100 SAR
Add to cart
Templates for your field
Ready-made templates
Gifts Picked
Fashion
Clinics
Salons
Restaurants
Services
Domain in your namePages and SEOReady to publish

Illustrative storefront

Everything you need for physical or digital sales, and free or paid bookings

A storefront and domain in your name

Choose a template that fits your field, and launch your pages with your brand and domain, no code.

Selling and orders in one place

Manage products, variants, stock, orders, payments and ZATCA-compliant e-invoices.

Organized bookings and appointments

Show available times, organize your resources, send reminders, and let customers book the service themselves.

A website ready for WhatsApp requirements

We give you the website required to activate WhatsApp Business, so you can connect your official number and start from a complete foundation.

Customer voices

Real experiences from our customers

Companies from different sectors share their experience with Widers in their own words, with nothing shortened or rephrased.

A truly wonderful, one-of-a-kind experience. We were delighted to work with you through the great experience you gave us, thank you.
Ijaz Law Firm Law & legal counsel
Honestly, an experience beyond excellent, may you be granted every success.
Ind Al-Ajaweed Travel & Tourism Travel & tourism
Efforts WIDERS sincerely deserves thanks for, the service, the quality, and technical support that's always there; it genuinely made our work easy and smooth.
Marasil Shipping & logistics
Companies we're proud to serve
ع عيادات ميدي كير م متجر سبحة عزيز أ أكاديمية هيلين الطبية ش شاهين للتوصيل ج جمعية ضيوف الرحمن ج جمعية سقيا الماء بعقلة الصقور أ أخشاب للعود م مدينة المعرفة للتعليم ن نادي Hello health M Madawi palace A Appsoft م متجر طفلي ك كير فور يو السعودية م مجوهرات المدينة S Soul Spa & Wellness ر رواسيم للتطوير العقاري ص صناع القهوة ش شركة نماء العربية م مركز علاج سدير الطبي ج جمعية عيون جدة م متجر نسجة ك كليات العناية الطبية ع عود العيدان م مصعد المنزل L Lifelong F F9. Cafe م ماي كاش | My Cash ع عيادات ماجيستي م متجر طائر البادجي ل لمسات نود ش شركة مساكن العقارية م مساج الغربية ج جمعية العناية بالمساجد M Mada logistics company ج جمعية التنمية الأهلية ق قطرات الندى لتحلية المياه ع عطارة الموسى س سلسبيل للمياه
How to start

Get Widers up and running in three clear steps

We help you set up, from connecting your channels to getting your team, AI, and automation running.

  1. 1

    Connect WhatsApp and your channels

    Use a new WhatsApp Business number or keep your current one, then add the channels your customers reach you on.

  2. 2

    Set up your team and AI agent

    Add staff and permissions, connect your business knowledge, and define what the agent can do.

  3. 3

    Run conversations and automation

    Start replying, selling, and booking, turn on automatic follow-ups, and track results from a single dashboard.

Set up your account
No credit cardSetup with help from our team
Pricing

Choose the plan that fits your team and channels

Every plan includes unlimited conversations, automation and flows. Pick the right limits for your team, channels and customers, and save 20% when you pay annually.

Business

For small teams getting started, managing WhatsApp, channels and automation from one place.

$ 299 / mo
$ 3,588 Save 20%
  • WhatsApp Business number (API) 1
  • Other channels (Instagram, Messenger, Telegram, Email, X, Web DealChat) 1 account each
  • Team members 5
  • Contacts 10,000
  • Campaigns (monthly) 10
  • Free AI Agent credit $10 / month
  • Features and details
  • Conversations (send/receive) Unlimited
  • Automation & sequences Unlimited
  • Chatbots (Flows) Unlimited
  • Auto-reply Unlimited
  • Smart tags & SKU Unlimited
  • Calendar & bookings Unlimited
  • API & Webhooks
  • Meta number verification support Free
  • Online store or website
  • Live technical support 24/7
  • iOS & Android app
Start with this plan
Most popular
Business Pro

For growing businesses that need more team members, channels and campaigns, with live technical support.

$ 499 / mo
$ 5,988 Save 20%
  • Everything in Business
  • WhatsApp Business numbers (API) 2
  • Team members 10
  • Contacts 50,000
  • Campaigns (monthly) 30
  • Free AI Agent credit $20 / month
  • Features and details
  • Other channels (Instagram, Messenger, Telegram, Email, X, Web DealChat) 2 accounts each
  • API & Webhooks + technical support
  • Live technical support 24/7 + AnyDesk support
  • Bot & automation setup Free
  • Automated retargeting setup Free
Start with this plan
Professional

For larger operations that need the highest limits, advanced support and custom integrations.

$ 699 / mo
$ 8,388 Save 20%
  • Everything in Business Pro
  • WhatsApp Business numbers (API) 3
  • Team members 20
  • Contacts 100,000
  • Campaigns (monthly) Unlimited
  • Free AI Agent credit $30 / month
  • Features and details
  • Other channels (Instagram, Messenger, Telegram, Email, X, Web DealChat) 3 accounts each
  • API & Webhooks Advanced technical support
  • Live technical support Priority, 24/7
  • Meetings & consultations Open
  • Custom system-integration requests Free
Start with this plan

Prices exclude the WhatsApp message fees charged by Meta.

Savings on WhatsApp fees

A dedicated system that saves up to 40% on support messages

Widers helps you lower the cost of support messages based on conversation type and Meta's applied pricing, without reducing what the platform can do.

This doesn't include marketing, utility or authentication (verification) templates.

FAQ

Clear answers before you subscribe

The key things to know about channels, AI, setup, the store and permissions.

Do I need a new WhatsApp number?

No. You can connect your existing business number through Meta's interface inside the platform.

Can I connect a 9200 number?

Yes. You can connect any number that can receive the verification code by text message or call.

Is Widers an official platform?

Yes. Widers is an official WhatsApp Business API service provider and is Meta-certified.

How long does activation take?

Activation is instant through a few simple steps.

Does the platform support Arabic?

Yes, fully. The interface, content, technical support and chatbots all support Arabic.

Can I use the platform without a developer?

Yes. Every tool is built with an easy visual interface and requires no code.

Do you set up automation and chatbots for free?

Yes. Our team provides full support and sets up automation and chatbots on request, free of charge.

Are there hidden fees or other paid services after subscribing?

No. Widers offers its services with clear pricing within the plan you subscribe to, with no hidden fees.

Does the subscription include Meta template usage fees?

No. Template fees are pay-as-you-go, charged directly to Meta through your account with them, with no extra charges from Widers.

What's the best WhatsApp API platform in Saudi Arabia?

Widers is a Saudi platform, officially Meta-certified for the WhatsApp Business API. It offers conversation management, automation, an AI agent and marketing campaigns, with full Arabic support and pricing that starts at 299 SAR per month.

Didn't find your answer? Talk to the team
Start your way

Try Widers yourself, or book a demo tailored to your business

Create your account to explore the platform, or tell us what you need and we'll show you how conversations, AI, and automation work inside your business.

Meta-certifiedGuided setup with our teamFull Arabic support