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Privacy & Usage Policy

Last updated: September 2, 2026

This policy explains how we collect, use, and protect user data when you use our services through widers.net, our iOS and Android mobile apps, or when connecting to Meta services such as the WhatsApp Cloud API.

1. Data we collect

  • Account data: name, email address, and mobile number.
  • Meta connection info: WhatsApp Business ID, access tokens, and page information if any.
  • Usage data: IP address, device type, browser type, and session duration.
  • Mobile device data: device model, OS version, language, and how you interact with the app.

2. How we use the data

  • To enable access to the conversation-management platform.
  • To connect the WhatsApp Cloud API and display incoming and outgoing messages.
  • To monitor system usage and improve the experience.
  • To send notifications and service-related updates.

3. Cookies

We use essential cookies to improve performance and for authentication. We do not use third-party advertising cookies. You can disable cookies from your browser settings, though some features may be affected.

4. Payment information

We do not process payments inside the app. All subscriptions are managed through our official website, widers.net.

5. Data sharing

  • With Meta, to enable the official API integration.
  • With hosting and analytics providers, under confidentiality obligations.
  • With official authorities, upon a lawful request.

6. Data security

We use advanced techniques to protect data, such as encryption, access control, and secure hosting.

7. User rights

You can request access to your data, or its correction or deletion, by contacting us at [email protected].

8. Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect their data.

9. Policy updates

We may update this policy from time to time. Any updates are published on our website with the date of the last update.

10. Contact us