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Turn your store's message management into advanced, smart automated operations that work around the clock

Integrated management to automate your system's operations on your organization's WhatsApp Cloud API and turn it into a smart system that works around the clock by building advanced operational flows that run automatically whenever any activity occurs within the system, without any manual intervention and with complete precision. When a customer starts a conversation, receives a new tag, or updates a subscription, the automation system in turn executes the appropriate actions automatically to ensure the workflow runs smoothly

1. How Smart Automation Works

Triggers (Events)

The trigger is activated automatically when one of the events occurs

Opening a conversation

Closing a conversation

Adding a tag

Removing a tag

Repeating a tag

Updating a variable

Registering a new contact

Assigning a subscription property

Cancelling a subscription

Every event is linked to a precise, automated scenario

2. Actions Executed Automatically (Actions)

When the event occurs, the system executes the following appropriate actions

Sending instant or scheduled WhatsApp messages

Sending an approved WhatsApp template

Adding a tag

Removing a tag

Repeating a tag

Adding a contact to an appropriate group

Removing a contact from a group

Assigning the conversation to the appropriate agent or department

Removing the assignment from the agent

Changing the subscription status

Changing the conversation status

3. Reminders (Scheduling)

• Instant reminder
• Reminder after a set time, and reminders can be configured

4. Automation Integration with Smart Tags

Adding a tag during automation

Repeating tags when a specific condition is met

Repeating tags to increase behavioral indicators

Linking tags to variables such as (interested, appointment, purchase)

Running the appropriate statistics based on the automated tags

5. Automation Integration with Variables (Variables)

• {{interested}}
• {{appointment}}
• {{purchase}}

6. Ready-made Scenarios (Scenarios) in the Widers System for WhatsApp Automation

Repeating a tag (Tags) interested or abandoned cart Trigger

Sending instant messages

After two hours, sending a template

If the tag repeats 5 times, assign an agent

Following up with interested customers

Repeating a customer tag

Adding an interested tag

Moving them to a group of potential customers

Activating the subscription

The subscription has been added

Adding a customer tag

Removing a customer tag

Sending welcome messages

Assigning the conversation to the responsible agent

Appointment reminders

Updating an appointment

Sending reminders

Sending messages before the appointment

System tag statistics

The automation system is connected to the system tag statistics dashboard, which is continuously and automatically updated, showing the growth rate, the number of times tags are updated, the conversion rate (Conversion Rate), revenue forecast, and weekly comparison, thereby making your system fully automated within one powerful ecosystem

Why Widers-WhatsApp Cloud API Is the Best for Your System and Company

• Trusted and certified by Meta
• Works without manual intervention
• Flexible, easy, and scalable
• Now connected to variables and tags
• Provides full control over the customer experience
• Suitable for sales, support, appointments, and subscriptions