Widers WhatsApp Business API

A reliable technical solution for managing systems and stores through an official interface certified by Meta

A reliable technical solution that helps businesses manage their systems and stores through Widers - WhatsApp Business API for companies, your gateway certified by Meta, in which we offer an intelligent communication system that includes:

• Centralized management: controlling customer conversations, distributing them among staff from one place, and rating them after they end
• Automation and integration: an advanced chatbot, and direct technical integration with Salla and (API/Webhook)
• Marketing and growth: precise tools for marketing campaigns and managing notifications and invoices to increase sales

Our Story

Widers was founded to be the smart bridge between commerce and technology, to solve the problem of the heavy volume of WhatsApp conversations and the difficulty of managing them within businesses. And because we believe that every conversation with a customer carries within it a successful sales opportunity, we strove to be a reliable technical solution that helps businesses manage their systems and stores through WhatsApp Business API

As a certified partner of Meta, we have devoted our efforts to building a platform that does not merely manage messages, but builds an integrated system that includes:

• Customer data security
• Full management of customer conversations
• Staff management
• WhatsApp message automation
• Managing marketing campaigns via WhatsApp
• Reports and analytics
• Integration with Salla and Webhook & API
• Activating smart chatbot flows

We were keen to provide an integrated environment built by Saudi hands for business owners, so we presented Widers as a technical solution carefully designed to serve you

Who We Are Legally

• (Widers) Qamra Platform Company for Business Solutions
• Commercial Registration: 4650277393
• Authentication number at the Saudi Business Center: 0000164735
• Head office: Madinah - Kingdom of Saudi Arabia
• We are proud to be a Saudi platform built by local hands to serve the business sector in the region

Meta Verification Certification

Widers is an official certified partner in providing Meta services

• WhatsApp Cloud API

Benefits of Meta Certification

Meta Business Partners is the most important element of trust we hold at Widers

• Official and secure connection for businesses
• Running Meta approved templates
• Support for advertising campaigns via WhatsApp
• Providing API settings without an intermediary
• The ability to add the largest number of staff for customer service
• Ensuring the stability and security of the service
• Protecting your business number from being banned
• The ability to unsubscribe from advertisements

What We Offer at Widers WhatsApp Business API

1. Official connection of a WhatsApp Business API number

• Activating the number within a short time
• Direct connection to a Meta Business account
• Setting up the official WhatsApp number for the business
• Running approved messaging templates

2. Professional management of customer conversations

• Sending and receiving WhatsApp messages through one integrated system
• Displaying customer data and their previous conversations
• Adding internal notes and tags to classify customers
• Contacts with full details
• Customizable quick replies

3. A complete system for staff management

• Adding staff and granting them the necessary permissions
• Tracking staff activity within conversations
• Reports and analytics of each staff member's work
• The customer rating the staff member's conversation after it ends

4. Smart Automation

• Automated welcome messages
• Messages outside working hours
• Automatic reminders and alerts for customers
• Ready answers for frequently asked questions
• A flow to create organized conversations
• Sending order status update notifications
• Building integrated interaction scenarios
• Reminding customers of abandoned carts they did not complete purchasing
• Issuing and sending invoices
• Automatically classifying customers based on their interaction
• Automatically transferring conversations to the specialized staff member or the relevant department
• Placing automatic tags on customers that later make filtering them easier

5. Chatbots

• Creating a bot without needing technical expertise
• Setting up custom questions and answers
• Directing the customer to the appropriate staff member
• Automatically collecting data within conversations
• Preparing periodic reports about the chats

6. WhatsApp Business API Advertising Campaigns

• Sending bulk campaigns through Meta approved templates
• Targeting customers by tags and interest
• Scheduling messages
• Displaying advertising campaign results

7. Official Meta Templates

• Managing WhatsApp templates directly from the system
• Creating new conversation templates
• Editing and approving templates
• Using templates in campaigns

8. Integrations

• Direct integration with Salla
• Linking orders and purchases to conversations
• Displaying customer data directly within the chat
• Webhook & API integration
• Custom integrations via API
• ERP
• CRM
• Websites, applications, and data processing

9. Statistics and Reports

• Number of conversations
• Messages sent
• Customer interaction
• Staff activity
• Advertising campaigns
• Customer ratings after the conversation ends

10. Managing WhatsApp Business enterprise tags (Cloud API)

• Following up on customer tag reports
• Classifying conversations to organize customers
• Adding special tags for each customer
• Tags make reaching customers during advertising campaigns easier
• Filtering customers based on tags
• Measuring performance based on the frequency of tags
• Filtering order statuses to improve the purchasing process and complete abandoned carts

11. Mobile Applications (iOS & Android)

• Following up on conversations
• Running automation
• Sending templates
• Managing staff
• The same power of the platform but from your phone

Widers in Numbers

The fastest growing in ease of use and customer satisfaction

Our Values

• Transparency
• Security
• Quality
• Customer service
• Innovation and continuous development
• Supporting the local market

Why Customers Trust Us

• A Saudi platform that meets the needs of the local market
• Official Meta certification
• Enterprise-level security and protection
• Fast Arabic technical support
• Ease of use and implementation
• Features ready to apply immediately without complexity
• Continuous updates that meet customers' needs

How Do We Work?

1. We provide a demo to choose the appropriate plan booking a scheduled meeting between the customer and Widers management to explain the details and choose the appropriate plan for the business
2. Connecting a WhatsApp Business number WhatsApp Cloud API from Meta
3. Setting up staff, automation, and templates ready templates within minutes
4. Start communicating with customers professionally managing interaction and campaigns directly from the dashboard

Contact Us

• Email: [email protected]
• Mobile: +966590708457
• Website: https://widers.net

Important Links

• Plans and pricing
• Request a demo